In Conversation: five questions with Jagjeet Doheley

Jan 11, 2023 by Cian Hegarty

Jagjeet (Jagz) Doheley has qualifications in digital learning, neuroscience, and mindfulness techniques. On the back of a diverse career specializing in global online learning solutions, she now runs a consultancy that supports people and businesses in addressing their challenges in human-centric ways and provides actionable changes at an individual level. With inclusion at the heart of her work, she also delivers interactive sessions with practical tips for busy teams.

We enjoyed hearing about Jagz’s love of learning and how she encourages connectivity and community in helping companies and individuals grow. Read on to hear more about what Jagz says about how hybrid learning can tackle the current challenges businesses are facing, the benefits of streamlining learning across your organization, and how you can stay up-to-date by maintaining your curiosity and finding mentorship.

This interview is part of a new Nomadic blog series featuring different perspectives on L&D, leadership, and how companies are transforming the way they do business, learn, and grow. If you're interested in these topics, you might also enjoy our earlier interview with Kevin Alster, Learning Strategist at Synthesia, a web-based platform for creating videos with AI avatars and voices used by thousands of companies to create videos at scale.

In Conversation: five questions with Jagz Doheley

1. What brought you to work in learning design?

I used to be an in-person regional trainer, which included writing training sessions. While working at Specsavers, I was given a secondment into the learning design team, and I knew I had found my path. I loved the interactivity available and finding innovative solutions to bring different brands and system training to life.

2. What's a trend emerging in learning that you find interesting right now?

I find the intricate world of hybrid learning quite fascinating. I love to see how different organizations tackle this new world, whilst ensuring both in-person and online participants have a fantastic experience. A lot of new trends emerging are linked to the synchronicity of tech and how to help people have seamless experiences when moving from digital to in-person, as well as ensuring the online landscape evokes the feeling of connection and community. The best solutions are when you have two separate people focusing on each experience allowing excellence to flow through both.

3. What do you wish more people understood about learning?

It’s not the first department that should be looked at when streamlining an organization. When learning is put at the heart of the organization, you will see people at all levels flourishing and feeling motivated to pull the company forward. It’s a beautiful world when you are encouraged to explore something you are passionate about.

4. Any book, music, or movie recommendations you’ve been loving lately?

Huberman Lab podcast discusses how our brain and its connections with the organs of our body control our perceptions, our behaviors, and our health. It is filled with tips I use every day. Check out a recent article featuring Huberman Lab here.

I have an eclectic taste in music and have a playlist for every part of my day. It keeps my energy up.

5. What advice would you give to someone just starting their career in learning?

Be curious, find a mentor who is willing to help give you practical knowledge, and keep an eye on upcoming trends in case you can get ahead of the curve and help departments transform learning interventions into something bold, exciting, and memorable.

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Thanks again, Jagz, for sharing your thoughts. We love your analysis that learning needs to be at the heart of all departments in an organization, not just the learning team.

If you enjoyed this post, you might like:

• Our inaugural In Conversation post, an interview with Christopher Lind, VP and chief learning officer at ChenMed. Check out his thoughts on emerging trends in L&D, what he wishes more people understood about learning, and advice for people just starting their careers in L&D.
• Our interview with Natalia Gonzalez Chavez about consultative L&D and how learning can better support the capabilities and skills most impactful to key business outcomes.
• Adam Bai's exploration of what learner engagement is and how we might redefine it for learning today, keeping in mind the organizational outcomes we're looking to achieve.
• A recent post from our Digital L&D Trends to Watch series, about why to build a digital academy and how academies are changing the enterprise approach to digital learning.

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