Human-Centered AI: The Importance of Learning from Experience
Combining AI with the rich insights from lived experiences creates a powerful learning environment.
Robert M. Burnside Hi Pascale, congratulations on your one year anniversary! How’s it going for you working at Nomadic? What’s keeping you here?
Pascale Nau It's going really well! And I've learned so much about Nomadic, about everyone here, and it's been great. What keeps me here is essentially I love how everyone's so personable.
After, you know, working before for a large organization, just getting lost in all the bureaucracy, being a cog in the wheel. It just feels really great to be at a company where everyone knows my face. Everyone knows my name and my role, and knows what I contribute here, are very clear on how I’m helpful and what I bring to the table. I don't think I was ever able to witness the impact I'm able to make when I was part of corporate America. And so, I really do enjoy it here. I also love how my colleagues Deborah and Cristina were able to guide me in my role. When I came as project manager I wanted to hit the ground running, build all these processes, things like that. But they really scaffolded my learning about Nomadic, so it's just been great and not overwhelming at all.
Robert M. Burnside You say you can see the impact you make here, what's an example of that?
Pascale Nau Just being able to see the business, see the processes and organize it for the team. I think within my first 30 or 60 days I was able to create a new file system, and at first, I thought, oh, this is easy, I guess no one really is going to notice. But after implementing it, everyone was telling me that they never realized how our initial file structure was a mess, and that I had really helped them out, and how useful it was. I was like, wow, something so small actually helped a lot. And we still keep this folder structure for a year so it's been working well.
Robert M. Burnside So if somebody says to you, ”What's it like to work at Nomadic”, what would you say?
Pascale Nau I don't know, I don't want to sound cliche, but it's really like working on a team: you know your role, you know your position. And it's very clear how you're helping out. I just love being able to have that dialogue.
Cristina and I have our touch points on Monday, and we run down: What's the priorities for the week? What is it that I need to focus on? What I need to get done and when I need to get it done by. So you get a very clear understanding of what needs to be done. There's really no confusion. You know when it's game time and when you have a really great win, you feel like part of it and feel accomplished. So working at Nomadic really just feels like being on a team, a well-oiled team, and I can only just see us getting better.
Robert M. Burnside Okay, I understand you know what you're doing and this helps you stay organized. Does that somehow help you keep a work life balance?
Pascale Nau Yes, absolutely because, you know, we'll have our super busy weeks when we have a lot of clients to manage, but I don't feel overwhelmed because everyone also respects your time, like no one is crowding my calendars with meetings upon meetings. It's like seamless communication via slack. It's like, “hey I just need a quick thing”. No one's hounding me for answers or anything. It's just like we understand there's work to do, but we also understand we all have things outside of work to do as well.
Robert M. Burnside Anything else you want to say about working at Nomadic?
Pascale Nau I just really do love it here, and I really feel like a true nomad. I think one thing I didn't mention is the ability to still move around and work, even with my interview, I interviewed in Egypt. I was traveling and was nonetheless able to land the job.
Robert M. Burnside You say you feel like a true nomad. What does that mean for you?
Pascale Nau I mean, in the literal sense, being at a company that is doing remote work and having that flexibility to move about and not have to be at your computer all day, nonstop for 8 hours. You still have the freedom to move around and be able to experience different things.
Also, all the different programs that we work on. You just get to learn a lot of things. You get a lot of knowledge in your brain. I think that's really what it means to be a nomad.
Robert M. Burnside Okay, I understand, being a nomad is kind of like everybody's sort of interested in everything, and we are always learning. I have that experience also. Thanks for being a nomad!
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