Getting better at being a manager isn’t a matter of just putting in more hours or reading books on management. Rather, it’s navigating the complexity of interpersonal dynamics and finding ways to balance structure with flexibility, strategy with execution, top-down directives and autonomy.
Whether we’re new to management altogether or just new to a role, we have to adjust quickly on the fly to the demands of the job. The experience that got us to where we are won’t necessarily guarantee success in our new role. We may find that our words and actions have a weight and importance to our colleagues that they never had before. Figuring out how to thrive in this context is not just about us; it’s about our team, and they’re counting on us. This Program is designed for any manager looking to better understand the heart of management, why it’s different from other kinds of work, and what it takes to be a good manager.